SNYK SUPPORT & SERVICES

Maximize your security ROI 

Snyk can provide the resources and expertise you need to successfully implement your application security program and reach your business goals.

Our expertise. Your success.

Snyk’s support and services are designed to provide guidance, guarantee a successful implementation, and ensure sustained success during every stage of your security journey, no matter how complex your development processes are.

Flexible

Choose the level of guidance and support to meet the needs of your team. 

Expert

Leverage Snyk’s experience with thousands of customers to ensure a successful implementation.

Ongoing 

Continuously maximize value throughout your security journey with Snyk. 

Premium support and services 

We offer extended, in-depth, and skilled expertise to help maximize your investment with Snyk.

Snyk Accelerate

Our 90-day program provides in-depth implementation guidance and training for your security and developer teams.

Technical Success Manager 

A TSM is a proactive, aligned technical resource working hand in hand with you to guide your onboarding and adoption of Snyk.

Premium Care Bundle

This high-touch bundled package is designed for your long-term success, offering a TSM, prioritized technical support SLAs, and 24/7 support.

Standard support and services

Snyk’s standard support and services are designed to provide you with the basic onboarding and integration support to help you quickly and successfully realize value with Snyk.

Self-guided program

Digital Success

Included for all customers.

  • Easily accessible online learning resources for upskilling your team
  • Instructor-led group onboarding sessions
  • Best practices from a global user community
More about the Digital Success Program
Snyk-guided program

Enterprise success

Available for Enterprise plan customers. 

All features of digital success, plus:

  • 30-day implementation and training guidance from a named resource 
  • 24/5 Support & Enhanced SLA
  • Ongoing guidance and support throughout your journey
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Ready to introduce
your team to Snyk?

Snyk brings development and security together to keep
applications secure from code to cloud.